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The Journey So Far

Hi, I’m Lucy. I have over 20 years of experience in social care, and I’m passionate about helping people have a positive experience when moving home.
 

Throughout my social care career, I worked closely with local councils and housing associations to help secure appropriate housing and support for individuals. I’ve guided vulnerable people through every stage of the moving process, so I truly understand how important clear communication and compassionate support are at every step.
 

I also personally set up five supported living flats for people with learning disabilities—something I remain involved with to this day.

My Turning Point

A personal experience that changed everything.

After helping my dad downsize, I saw first-hand how stressful a move can be at this stage of life. That experience inspired a career change. I worked alongside an estate agent to bring a more supportive, person-centred approach to moving.
 

However, I quickly realised that the fast pace of property sales didn’t allow me to provide the level of support I felt people truly needed.

Why I started Step by Step Downsizing

That’s why I decided to focus on the part I care most about: supporting people through every stage of the moving process—from start to finish—with empathy, patience, and understanding.

Step By Step

Downsizing

Helping you move forward with calm, clarity, and care

Quick Links

Home 
About Me
Cost And Service
Preparing To Move
The Move Itself

Settling In

Contact Us

Get In Touch

Location
Phone: 07376 819735
Email: sbsdownsizing@gmail.com
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